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How to make call center

Posted: Mon Sep 03, 2007 11:39 am
by M.waqas
Dear all

i want to know how linux based call center is worked which rpm and waht software are required

Call Center

Posted: Mon Sep 03, 2007 12:46 pm
by raheelahmad
Dear Friend ,
Go to towards The Gr8 Asterisk , you can freely download it form www.asterisk.org , to run call center professionaly you will be needing technial expertise in asterisk to make it work ..

1st tell me what type of call center you wana run .

Inbound
Outbound
for which country you need calling support...

How to make call center

Posted: Mon Sep 03, 2007 3:39 pm
by M.waqas
I WANT THE OUTBOUND AND IT NOT A INTERNATIONAL ITS DOMESTIC LOCAL CALLS

Re: How to make call center

Posted: Tue Sep 04, 2007 4:32 pm
by raheelahmad
Dear friend, you want to use PTCL lines for calling ... how many you will be making on daily basis and what will be your point of call ..
If you can let me know the scenario I can design the solution for your call center .... according to your budget ...

Call center solutions all depends upon your budget plans as well as your calling threshold.
you can contact me at rah33l.ahmad@gmail.com as well as here ..............

Re:

Posted: Wed Sep 05, 2007 9:08 am
by LinuxFreaK
Dear M.waqas,
Salam,

FYI, http://www.automated.it/guidetoasterisk.htm

Best Regards.

Posted: Sun Sep 21, 2008 1:56 am
by Kdaemon
What are your basic requirements ?

Posted: Tue Sep 23, 2008 10:22 am
by x2oxen
A computer with some latest linux distro (Cent OS/Fedora/Ubuntu). FXO/FXS card as per your requirement & Asterisk.. And some one who can configure it. :-)